Conditions of Hire

CONDITIONS OF HIRE FOR ALBANY GETAWAY CAMPING

UPON BOOKING A UNIT A DEPOSIT OF $200 OR 25% (WHICH EVER IS THE GREATEST) SHALL BE PAID BY THE HIRER TO THE OWNER TO SECURE THE BOOKING. THE DEPOSIT IS NON REFUNDABLE IF THE BOOKING IS CANCELED WITHIN EIGHT WEEKS PRIOR TO THE COMMENCEMENT OF YOUR HIRE DATE. OR  TWELVE WEEKS BEFORE ALL SCHOOL HOLIDAYS.  PROIR TO THAT TIME THE DEPOSIT WILL BE REFUNDED MINUS A BOOKING FEE OF $50. THE REMAINING HIRE COST (INCLUDING THE BOND) SHALL BE PAID ON THE DAY OF THE COMMENCEMENT OF HIRE. FOR PEAK TIMES CHRISTMAS, EASTER AND JANUARY, APRIL SCHOOL HOLIDAYS THE TOTAL COAST OF THE HIRE SHALL BE PAID TWO WEEKS BEFORE THE DATE OF HIRE, AND IS NON REFUNDABLE SHOULD THE HIRE BE CANCELED IN THAT PERIOD.

A SECURITY BOND OF UP TO $1500.00 IS PAYABLE VIA CREDIT CARD OR CASH AT THE BEGINNING OF HIRE AND IS REFUNDABLE WITHIN SEVEN DAYS OF THE COMPLETION OF THE HIRE PERIOD. ANY REPAIRS DEEMED NECESSARY WILL BE CHARGED TO THE HIRER FROM THE BOND FUNDS. THE CARAVANS AND CAMPER TRAILERS ARE ALL FULLY INSURED. IN THE CASE OF A INSURANCE CLAIM THE HIRER AGREES TO PAY THE ACCESS OF $800.

INSPECTION IS INVITED ON THE DAY OF HIRE TO ASCERTAIN ANY MARKS OR DAMAGE BEFORE THE UNIT IS TOWED AWAY. THEREAFTER ANY DAMAGE WILL BE DEEMED TO HAVE BEEN CAUSED BY THE HIRER AND AS SUCH WILL INCUR COSTS FOR REPAIR TO THE OWNER “ALBANY GETAWAY CAMPING”. THESE REPAIR COSTS WILL BE TAKEN OUT OF THE BOND MONEY.

ANNEXES
THESE OPTIONS ARE NOT INSURABLE AND, IF HIRED, THE TOTAL RESPONSIBILITY FOR THEM IS WITH THE HIREE.

A CONDITION OF HIRE IS THAT CARAVANS AND SUNWAGONS ARE NOT TO BE TOWED ON UNSEALED ROADS. (THIS DOES NOT INCLUDE BITUMEN ROADS UNDER REPAIR.) UNDER CERTAIN CONDITIONS SUNWAGONS MAY BE ALLOWED ON UNSEALED ROADS, BUT THIS NEEDS TO BE DISCUSSED WITH ALBANY GETAWAY CAMPING PRIOR TO DEPARTURE. IF A HIRER DISREGARDS THIS REQUEST, THEN THE AGREEMENT IS DEEMED TO HAVE BEEN BROKEN; AND THE BOND MAY BE FORFEITED.

WHILE TRAVELLING NO GOODS OR ITEMS SHALL BE STORED ON THE FLOOR OF THE CARAVANS, OR SUNWAGONS AS THEY MAY SLIDE AND CAUSE DAMAGE TO THE INSIDE OF THE VAN, AND INCUR COST TO THE HIRER.

FOR THE HEALTH AND WELL BEING OF ALL CLIENTS, WE ASK THAT THERE BE NO SMOKING IN THE CARAVANS, SUNWAGONS OR CAMPER TRAILERS AT ANY TIME. SHOULD THERE BE ANY REASON TO BELIEVE THAT CLIENTS HAVE SMOKED INSIDE THE UNIT, THEN MONEY FROM THE BOND WILL BE USED TO ERADICATE ANY ODOURS.

WHEN CAMPING AROUND CAMP FIRES PLEASE ENSURE THAT THE SMOKE AND EMBERS DO NOT ENTER OR LAND ON THE CAMPER TRAILERS OR CARAVANS AS THIS WILL INCUR COSTS TO THE HIRER FOR REPAIRS AND/OR ERADICATION OF SMOKE ODOURS.

SHOULD YOU BE IN A SITUATION OF INCURRING A BREAKAGE ON THE UNIT WHICH RENDERS IT IMMOBILE PLEASE ENDEAVOUR TO CONTACT ALBANY GETAWAY CAMPING BY PHONE. IT IS THE HIREES RESPONSIBILIY TO GET THE CARAVAN, SUNWAGON OR CAMPER TRAILER TO A SAFE PLACE WHILST REPAIRS ARE EFFECTED TO THE TOW VEHICLE. YOUR INSURANCE WILL COVER THIS COST IN THE EVENT OF AN ACCIDENT, BUT NOT MECHANICAL FAILURE. RUNNING REPAIRS CAN BE CARRIED OUT AT THE HIRER’S EXPENSE, TO A MAXIMUM OF $100. PLEASE KEEP ALL RECEIPTS FOR THE PURPOSE OF REFUNDS (AT THE OWNERS DISCRETION). TYRES ARE THE SOLE RESPONSIBILITY OF THE HIRER. NO RETREAD TYRES ARE TO BE FITTED. ALL UNITS WILL HAVE TYRES WITH 50% OR MORE OF TREAD ON THEM.

SHOULD YOU HAVE THE MISFORTUNE OF BEING INVOLVED IN A TRAFFIC ACCIDENT PLEASE CONTACT US AFTER YOU HAVE CALLED THE NECESSARY EMERGENCY SERVICES. NEVER ADMIT FAULT OR LIABILITY.

SHOULD THE DRIVER OF THE TOWING VEHICLE BE UNDER THE INFLUENCE OF ALCOHOL OR DRUGS, THAN ANY DAMAGE OF THE HIRE UNIT WILL BE SOLELY HIS/HER RESPONSABLITY, AND THEY WILL BE LIABLE FOR ALL COSTS AS THE INSURANCE WILL BE VOID.

WHEN RETURNING THE UNIT PLEASE ENSURE THAT IT IS CLEANED INSIDE AND OUT AND IN THE SAME CONDITION THAT YOU RECEIVED IT IN. EXCESSIVE CLEANING MAY RESULT IN A CHARGE AGAINST YOUR BOND.

THE HIRER WILL INDEMNIFY ALBANY GETAWAY CAMPING AGAINST ANY COST OR EXPENSE INCURRED BY THE HIRER DUE TO AN ACCIDENT OR ANY OTHER OCCURRENCE.

HONESTY AND INTEGRITY ARE PART OF OUR BUSINESS AND WE INVITE YOU TO DEAL WITH US IN THE SAME WAY. WE ARE PROUD TO OPERATE A QUALITY BUSINESS AND WE, WITH YOUR HELP, WILL ENDEAVOUR TO KEEP IT THAT WAY.

WE HOPE YOU HAVE A WONDERFUL TIME ON YOUR HOLIDAY. WE WELCOME ANY SUGGESTIONS THAT WOULD ENABLE US TO IMPROVE OUR SERVICE TO YOU.